Delivery Policy
Effective Date: January 2, 2025
Order Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive a confirmation email with tracking details.Shipping Methods
We offer a variety of shipping methods to suit your needs, including standard, expedited, and express shipping. Shipping costs are calculated at checkout based on your location and the size of your order.Delivery Time
- Standard shipping typically takes 5-7 business days.
- Expedited shipping takes 2-3 business days.
- Express shipping takes 1 business day. Delivery times may vary depending on your location, especially during peak seasons.
Shipping Restrictions
Currently, we ship only within the United States. For international shipping, please contact us at info@calmluis.com for further assistance.Shipping Charges
Shipping charges are based on the shipping method you select during checkout. We offer free standard shipping on orders over $100. For orders under $100, shipping fees will be calculated based on your location and selected shipping method.Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order’s progress.Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at info@calmluis.com or call (256) 571-0432. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.Shipping Delays
While we strive to deliver your order within the stated timeframes, please note that shipping delays can occur due to factors outside of our control, such as weather, holidays, or carrier delays. We appreciate your understanding.
By placing an order with Calmluis Fishing Gear Store, you agree to the terms of this delivery policy. Should you have any questions, feel free to contact us at info@calmluis.com or call us at (256) 571-0432.